Frequently Asked Questions

When should I start looking for dresses?
About 12-18 months before your wedding. Due to the timescale of your dress coming in and to allow for alterations.
How long do wedding dresses take to come in?
Standard is 6-9 months but can be rush ordered in 12 weeks (charges may apply) and we have a number of sample dresses available to buy off the peg.
How long do bridesmaids dresses take to come in?
17 weeks but can be rush ordered in 12 weeks (charges may apply).
I can’t find shoes and bag to match the colour of my outfit.
Rainbow club shoes can dye to match a swatch of fabric and take 3 weeks. Note they only dye rainbow club shoes and bags.
What length do your veils come in?
They can be custom made to the length you require. Our veils come any edge, length, number of tiers as specified when ordered taking 6 weeks.
Can the lace from my dress be ordered to match the veil?
Our designers offers you the option to purchase lace so that your veil matches your dress perfectly. Our veil manufacturer will then hand sew it to your veil.
How is the length of my dress altered with a scalloped edge?
It will be carefully removed and resewn once shortened, some of our designers will supply the scallop off to assist with altering the length (charges may apply).
Can I change the corset to a zip?
Yes it can be ordered with a zip at no extra charge.
Can straps be added to a dress?
Yes straps can be added and there is usually fabric from the hem that can be used.
Can I buy extra fabric from my wedding/bridesmaids dress?
Yes this can be ordered in full yards (charges apply).
Should I book an appointment?
We advise to book an appointment as we have a private bridal suite that may be in use.
What sizes are available to try on?
We stock from a size 7 – 36 in wedding dresses. Size 7 – 30 for bridesmaids collection.
How long will my appointment last?
We allocate an hour and a half for your appointment.
How does payment work?
We require a 50% payment to order your gown, the remaining balance to be paid within 30 days of arriving in store. Payment plans are available if required.
Are alterations included?
No, they are not included. However, there are a number of seamstresses in the area that we could recommend.
Can you order Mother of Bride in different sizes?
One of our designers is able to supply your outfit in size required. Be mindful of timescale as it can take a couple of months to come in.
Are Sunday appointments available?
We charge £25 for an out of hours appointment. This would be discounted if you purchased your dress during appointment.
Do you offer evening appointments?
Yes we offer evening appointments on a Thursday until 8pm.