- When should I start looking for dresses?
- About 12-18 months before your wedding. Due to the timescale of your dress coming in and to allow for alterations.
- How long do wedding dresses take to come in?
- Standard is 6-9 months but can be rush ordered in 12 weeks (charges may apply) and we have a number of sample dresses available to buy off the peg.
- How long do bridesmaids dresses take to come in?
- 17 weeks but can be rush ordered in 12 weeks (charges may apply).
- I can’t find shoes and bag to match the colour of my outfit.
- Rainbow club shoes can dye to match a swatch of fabric and take 3 weeks. Note they only dye rainbow club shoes and bags.
- What length do your veils come in?
- They can be custom made to the length you require. Our veils come any edge, length, number of tiers as specified when ordered taking 6 weeks.
- Can the lace from my dress be ordered to match the veil?
- Our designers offers you the option to purchase lace so that your veil matches your dress perfectly. Our veil manufacturer will then hand sew it to your veil.
- How is the length of my dress altered with a scalloped edge?
- It will be carefully removed and resewn once shortened, some of our designers will supply the scallop off to assist with altering the length (charges may apply).
- Can I change the corset to a zip?
- Yes it can be ordered with a zip at no extra charge.
- Can straps be added to a dress?
- Yes straps can be added and there is usually fabric from the hem that can be used.
- Can I buy extra fabric from my wedding/bridesmaids dress?
- Yes this can be ordered in full yards (charges apply).
- Should I book an appointment?
- We advise to book an appointment as we have a private bridal suite that may be in use.
- What sizes are available to try on?
- We stock from a size 7 – 36 in wedding dresses. Size 7 – 30 for bridesmaids collection.
- How long will my appointment last?
- We allocate an hour and a half for your appointment.
- How does payment work?
- We require a 50% payment to order your gown, the remaining balance to be paid within 30 days of arriving in store. Payment plans are available if required.
- Are alterations included?
- No, they are not included. However, there are a number of seamstresses in the area that we could recommend.
- Can you order Mother of Bride in different sizes?
- One of our designers is able to supply your outfit in size required. Be mindful of timescale as it can take a couple of months to come in.
- Are Sunday appointments available?
- We charge £25 for an out of hours appointment. This would be discounted if you purchased your dress during appointment.
- Do you offer evening appointments?
- Yes we offer evening appointments on a Thursday until 8pm.
